Hello All,
We are bit of a fix with the lockbox program logic. I believe the SAP default logic is set in a way where the system attempts to identify the customer first by MICR number (ABA/bank account number combination) and then by invoice number. Our front end processes are in direct contrast to the SAP logic, we come across scenarios where a MICR is coded to multiple customers or payer account. This causes too much of manual work.
Is it possible in anyway to reverse the logic where the system looks for invoice numbers first and clears the documents when there is a match and doesn't look for MICR.
Any help is greatly appreciated.
Thank you
Manjunath