ARQ: "No Provisioning log available" message in Access Request

Hi,

I am facing a problem wherein, a request is duly provisioned and closed. However, in email notification, I get below message:

Hi XXX,

The Request number : 123 , has been processed by XYZ and the Request is Closed. The details are as follows:

No Provisioning log available

I checked and noticed that, request is duly closed and user is either created/modified in the target system properly. I maintained variable

%PROVISIONING% in the email body but still I am not getting the provisioning details.

The document is active and working absolutely fine in Development system. But here I am not sure why this is not working.

Can anybody help me determine what I am missing?

Regards,

Faisal