BI4.1 SP2 IDT : Edit Join dialog OK button fails

[Former Member]

Our system was recently upgraded from BI4.0 SP6 to BI4.1 SP2.

Problem : Information Design Tool (IDT) : Edit Join dialog : OK button click not being serviced.

To replicate on Windows (x64/x86).

1. open IDT
2. open a data foundation layer.
3. click on any Join to open the Edit Join dialog
4. click validate                      - works OK
5. click Detect Cardinality       - works OK
6. click OK                            - nothing appears to happen. ie. you can't tell if the underlying metadata has been saved BUT that is irrelevant because the Edit Join dialog has not been dismissed. The only way to exit is to click the Cancel button.

This has left me without the ability to modify universes where JOIN details require modification AND/OR new join's have to be added.

I have replicated this issue for both Existing and New data foundation layers.

Thinking that something else installed on my main (64-bit) desktop PC must be interfering somehow I have even wiped a laptop and re-installed OS and application from scratch.

1.      Window 7 (32-bit)
2.      BI4.1 SP2 Client Tools (Installation not upgrade)
3.      Microsoft SQL Server 2012 Native Client (32-bit)

     .... and the problem is still there.

Our vendor has been made aware and has seen this behaviour via remote connection but has so far been unable to replicate with their environment.

Anyone else experiencing this ? Any ideas ?

Regards

Scott

[Former Member · Accepted solution]

I was facing the same issue today and made a quick tweak in the IDT preferences for this to work. It still is a bug on IDT

Environment:BOBJ 4.1 SP2 FP4

IDT Path : Windows -> Preferences-> Information Design Tool -> Data Foundation Editor -> Apperance

Joins-> Join Lines -> Select ' Straight Lines'

Issue: I selected 'Square Lines' - which was causing the 'OK' button issue on 'EDIT join' Screen

Hope this helps!

Thanks.

Ashish Goel

[Former Member · Accepted solution]

Thank you very much Ashish,

I have had Square Lines set from when I first installed the client tools. Making the preference change to Straight Lines results in the OK button being recognised again.

I would never have suspected that a configuration setting that should only affect the presentation layer of an application would have such an affect (FAIL) on the functionality of the application.

Thanks again & regards

Scott

[Former Member]

Further update.

I uninstalled BI4.1 SP2 Client Tools (32 bit). Removed all traces and ran a registry clean-up tool. Then installed BI4.1 SP03 Client Tools (32 bit) - all installation dialogs working as expected this time - BUT ... I'm still seeing the same problem with the IDT Edit Join dialog.

I'm out of ideas now but find it strange that no one else appears to have run into this.

I'm usually open to the fact that I have missed a step somewhere OR that there is a clash with other software but in this case the fact that the laptop was completely re-built with no other applications loaded other than what is installed with Windows 7 suggests that it is no fault of mine or the existing environment.

[Former Member]

May be you should chec with the license department of SAP and ask you to ship the software in discs. Try to install them via discs.

[Former Member]

Hi Arvind,

All software was downloaded using the SAP Download Manager. By suggesting we request hard copy of the software are you implying you have previously encountered problems with software download via the SAP Download Manager ?

I'll just re-state where I am now and what I have tried.

1     On a 64 bit desktop running Windows 7 and BI4.0 SP6 client tools I ran the UPGRADE package to upgrade to BI4.1 SP2 client tools.

2     On a 32 bit laptop. Clean install of Windows 7 and then install BI4.1 SP2 (32 bit) Client Tools.

3     On the same 32 bit laptop from step 2, I removed BI4.1 SP2 (32 bit) via the un-install option, manually removed all left over SAP folders and then ran a registry cleaner to clear up any orphaned registry entries. Then installed BI4.1 SP03 (32 bit) Client Tools.

So that is 3 different pieces of software (1 upgrade and 2 installation) and once installed all 3 exhibit precisely the same issue.

[Former Member]

We have found that at times there are issues from Download Manager software to download the s/w correctly. This is rare, however SAP does ship s/w in discs and you can try to obtain the same.

[michael_smouse]

i am having the same problems on one machine.  All other machines are working correctly.  used the same download files.

[Former Member]

Hi Scott;

I would suggest you to re-download the software for your PC and then install it. Hope it helps.

Also move your thread to Semantic layer for faster solutions.

[Former Member]

Hi Arvind.

I can certainly try the uninstall, re-download and then install again route.

From the SAP Portal I re-downloaded the 51047189_1.ZIP file (BI4.1 SP2 Client Tools 32 bit) but I just noticed the text in German language which I can't say I have seen before but it may explain what happens next ...

When I kicked off the install every dialog screen has it's text wrapped by the # character. The same thing happened when I installed last Friday but I didn't mention that because my desktop installation of IDT (via Uprade as opposed to Install) exhibits the same OK button behaviour - so this just appeared to me to be yet another in the long list of issues this software suffers from.

Anyway to proceed with the installation last week I selected #en# for my language and carried on. The software did install and when it was run there was no sign of anything odd - other than the OK button behaviour I have described. Interestingly when I installed the Update version of BI4,1 SP2 on my desktop machine it did not exhibit this behaviour at installation time - but the same OK button failure shows up (& this probably explains why I didn't mention the odd installation behaviour before).

Remember this was a cleanly installed operating system with no other applications installed AND the Region and Language settings are all set to UK/English.

The re-install is currently under way - I will update this thread when completed & I have re-tested IDT behaviour.

Regarding moving this thread to another area. I can't find any way of doing that.

Regards

Scott

[Former Member]

Re-install completed with no difference. i.e. the OK button of the Edit Join dialog in IDT is not being handled correctly.

Java version is as installed with the client tools : 7 update 25.