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Work item [WF task] not showing in UWL

Hi

We had work items displayed in Work list of UWL but for the past few months the work items are not displayed.

1. The work items are appearing in SAP business workplace (inbox)

2. The agents are assigned correctly

Since I have a super admin portal access I could see all those were raised but for the users they are not able to view the work items in the worklist [UWL]. Those who are not able to view the work list are having a warning shown as attached.

Any inputs on what needs to be checked please? Also would like to know the job that updates the work items in the worklist.

The work item/workflow task is a custom one which was working earlier

Thank you

worklist-error.jpg (170.1 kB)
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2 Answers

  • Jan 19, 2017 at 09:13 PM

    Are you not reading what the message right there tells you about the alias?!?!?!

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  • Jan 20, 2017 at 10:12 AM

    Hello Christopher

    Yes I did check the message but couldn't figure out what missing authentication is to be attached the user profile

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