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Apr 25, 2014 at 08:39 PM

Enterprise accts disabled as Change Password Days Expire


Hi SDN gurus

I have a customer where

> use Enterprise Auth

> frustration with users' accts becoming disabled infrequently

> users claim disabled accts are not a result of failed logins

> have set "Must change password every" 120 days in CMC to align with a corporate std

> when ~120 days approach, users don't get a warning or an expected "Change Password" screen like "Change password on next login" setting

> instead, accts are disabled

> BOE XI 3.1 SP4

I couldn't find good hits on xSearch, forums ...

Anyone seen this scenario? and have some ~solutions?

thx, Clay