Hello Experts,
We are facing this error with regards to MSS Team View application where when go to MSS-> Home page ,Getting the below error message.
"No data exists for user XX in Hierarchy MSSBizview"
We had checked the earlier discussions here and checked correspondingly.But not able to sort it .
We are using the standard hierarchy where we can the see the below entries in table VC_HIER_VIS.
Hierarchy name : MSSBIZVIEW
Structure name : 2 entries are there MSS_EMP_HIER & MSS_TMV_BIZ_ORG
And for both navigation field groups for these entries have corresponding values in Navigating events LPD Customizing
Role : MSS
Instance: Employee_menu & ORGANIZATION_MENU
The customer configuration table VC_HIER_VIS_C for it is empty with no values.
Had run the RP_CHECK_LAUNCHPAD_ENTRIES report .But not able to interpret the output.
Checked the organizational structure,Manager Relationship maintained and also IT0105 Subtype 0001 is also maintained.
All the other Applications that are available in MSS-> Team are working fine and shows the subordinate employees correctly.
Is there any configuration we have to check for this or Missing?
Regards,
Ganesh L