Whenever any AD user is trying to login to BI launch pad(SAP BO 4.0 SP2), He is getting error and not able to login.
Error Message:
Account Information Not Recognized: Active Directory Authentication failed to
log you on. Please contact your system administrator to make sure you are a
member of a valid mapped group and try again. If you are not a member of the
default domain, enter your user name as UserName@DNS_DomainName, and then try
again. (FWM 00006)
Troubleshooting Done:
1) Checked and validated krb.ini and bsclogin.conf files contents. Entries for Domain name and controller are correct.
2) Checked Path for above mentioned files in Tomcat properties.Path is correctly given as C:\Windows\krb5.ini and C:\Windows\bsclogin.conf
3) Tried to map users from AD domain in CMC, Able to update the same.
4) Ran Kinit <AD User Name> and was successful. Got Output as "New Ticket Is Stored In Cache File........."
But Still not able to login.
Is there any other troubleshooting which I am missing here?