Hi experts,

my question refers to custom uwl configuration. Why were custom itemtype names for completed tasks (uwl.completedtask) not applied or recognized by the uwl? With pending/open tasks (uwl.task) its possible to rename the itemtype.

Example:

This is working:

<ItemType name="uwl.task.webflow.myteam.iac.TS12345678.SAP_ECC_XXX" connector="WebFlowConnector" defaultView="DefaultView" defaultAction="launchIACService" executionMode="default">
<ItemTypeCriteria systemId="SAP_ECC_XXX" externalType="TS12345678" connector="WebFlowConnector"/>
[...]
</ItemType>

But this is not working, the uwl can't match this itemtype name to the corresponding task id:

<ItemType name="uwl.completedtask.webflow.myteam.iac.TS12345678.SAP_ECC_XXX" connector="WebFlowConnector" defaultView="WorkItemsCompletedView" defaultAction="doWFMessage" executionMode="default">
<ItemTypeCriteria systemId="SAP_ECC_XXX" externalType="TS12345678" connector="WebFlowConnector"/>
[...]
</ItemType>

To provide a custom configuration of completed tasks it's only possible to use the standard naming of these items

<ItemType name="uwl.completedtask.webflow.TS12345678.SAP_ECC_XXX" connector="WebFlowConnector" defaultView="WorkItemsCompletedView" defaultAction="doWFMessage" executionMode="default">
<ItemTypeCriteria systemId="SAP_ECC_XXX" externalType="TS12345678" connector="WebFlowConnector"/>
[...]
</ItemType>

But why it's possible to set a custom itemtype name for the "uwl.task"-items and not for the "uwl.completedtask"-items? Why does the uwl not recognize the custom nam for the completed items? Am I doing something wrong, or is it still not possible, but why?

btw: we need to rename the itemtypes to structure a very complex uwl configuration

It would be great if someone can help :-)