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Patrick Hänsel

Custom itemtype name for completed tasks not applied by uwl

Jan 19, 2017 at 05:07 PM | 105 Views

Hi experts,

my question refers to custom uwl configuration. Why were custom itemtype names for completed tasks (uwl.completedtask) not applied or recognized by the uwl? With pending/open tasks (uwl.task) its possible to rename the itemtype.

Example:

This is working:

<ItemType name="uwl.task.webflow.myteam.iac.TS12345678.SAP_ECC_XXX" connector="WebFlowConnector" defaultView="DefaultView" defaultAction="launchIACService" executionMode="default">
<ItemTypeCriteria systemId="SAP_ECC_XXX" externalType="TS12345678" connector="WebFlowConnector"/>
[...]
</ItemType>

But this is not working, the uwl can't match this itemtype name to the corresponding task id:

<ItemType name="uwl.completedtask.webflow.myteam.iac.TS12345678.SAP_ECC_XXX" connector="WebFlowConnector" defaultView="WorkItemsCompletedView" defaultAction="doWFMessage" executionMode="default">
<ItemTypeCriteria systemId="SAP_ECC_XXX" externalType="TS12345678" connector="WebFlowConnector"/>
[...]
</ItemType>

To provide a custom configuration of completed tasks it's only possible to use the standard naming of these items

<ItemType name="uwl.completedtask.webflow.TS12345678.SAP_ECC_XXX" connector="WebFlowConnector" defaultView="WorkItemsCompletedView" defaultAction="doWFMessage" executionMode="default">
<ItemTypeCriteria systemId="SAP_ECC_XXX" externalType="TS12345678" connector="WebFlowConnector"/>
[...]
</ItemType>

But why it's possible to set a custom itemtype name for the "uwl.task"-items and not for the "uwl.completedtask"-items? Why does the uwl not recognize the custom nam for the completed items? Am I doing something wrong, or is it still not possible, but why?

btw: we need to rename the itemtypes to structure a very complex uwl configuration

It would be great if someone can help :-)

PORTAL Universal Worklist (UWL)
PORTAL Administration and Development | xml | configuration | tasks | uwl | completedtask | itemtype
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2 Answers

  • avatar image
    Armando Zaro
    Jan 24, 2017 at 08:41 PM

    Hello Patrick

    The point here is that the UWL has some logic in which the matching needs the following at the beginning:

    uwl.<typeoftask>.<source>.<tasktype>.*

    That means that you cannot put anything between typeoftask, source and tasktype.

    What you could do in your case is to name the ItemType as it follows:

    • uwl.completedtask.webflow.TS12345678.SAP_ECC_XXX.myteam.iac
      OR
    • uwl.completedtask.webflow.TS12345678.myteam.iac.SAP_ECC_XXX

    Let me know in case that doesn't help.

    Regards,

    Armando

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  • avatar image
    Patrick Hänsel
    Jan 25, 2017 at 09:52 AM

    Hi Armando,

    according to the logic you mentioned, I ask myslef (and of course you) why it's even working for uwl.task.webflow* (see code example)?? 

    <ItemType name="uwl.task.webflow.myteam.iac.TS12345678.SAP_ECC_XXX" connector="WebFlowConnector" defaultView="DefaultView" defaultAction="launchIACService" executionMode="default">
<ItemTypeCriteria systemId="SAP_ECC_XXX" externalType="TS12345678" connector="WebFlowConnector"/>
[...]
</ItemType>
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