The migrated Crystal Report throws "The database logon information for this report is either incomplete or incorrect" error

[ENVIRONMENT]

Product version - BI4.1 SP03

OS - Windows 2008 R2

CMS Database - Oracle 11g

Java Application Server - Tomcat7

[ISSUE]

Using the Upgrade Management Tool to completely migrate a BOXI3.1 SP3+FP3.6 to BI4.1 SP03. The reporting database from both BOXI3.1 and BI4.1 are the same and so is the database logon credential.

When viewing and refresh a migrated Crystal Report, it throws "The viewer could not process an event. The database logon information for this report is either incomplete or incorrect. [] ---- Error code:0 [CRWEB00000119]" error in both BI Launchpad and "The database logon information for this report is either incomplete or incorrect" in scheduled job.

[STEPS TAKEN]

- Update the Database Configuration with the SAME Oracle database password in CMC and "The database logon information for this report is either incomplete or incorrect" issue goes away.

I search the SAP SMP and SCN forum and found no reference on this UMT and Crystal Report database logon problem. Hope any of you have seen this problem and share if there is an ADAPT for it.

Thank you in advance,

Jin-Chong