Abhinav Sharma

Apr 23, 2014 at 05:12 PM

SAP Cloud Connector Problem

1994 Views

Hi Gurus,

I am facing a problem while installing SAP Cloud Connector(Developer Edition) for my Windows 7, 64 bit system. I have followed the steps mentioned in the help

I have following things installed on my machine

1) jdk1.7.0_51 (64 bit JVM)

2) JAVA_HOME path sets to above JDK

3) Microsoft Visual Studio C++ 2010 runtime libraries installed as shown below

So all the pre-requisites are met. When I try to execute the go.bat file, SCC gets started and I can see the login page when I access https://localhost:8443 on my browser.

However, after entering the initial password, I got blank screen. I check the Ijs_trace.log file and as the log, following exception encountered:

2014 04 23 22:24:18#+0530#ERROR#com.sap.scc.jni##anonymous#Start Level Event Dispatcher### #Cannot load the Cloud Connector native library. (exception java.lang.UnsatisfiedLinkError: no sapscc20jni in java.library.path)

Check if you have installed the Visual Studio 2010 runtime libraries in the correct version. (vcredist.msi)

The 64bit msi can be downloaded from http://www.microsoft.com/download/en/details.aspx?id=14632

|

2014 04 23 22:24:18#+0530#DEBUG#com.sap.scc##anonymous#Start Level Event Dispatcher### #Init class CpicConnection|

2014 04 23 22:24:18#+0530#FATAL#com.sap.scc##anonymous#Start Level Event Dispatcher### #Library sapscc20jni not loaded

java.lang.UnsatisfiedLinkError: com.sap.scc.jni.CpicConnection.init()V

at com.sap.scc.jni.CpicConnection.init(Native Method)

at com.sap.scc.jni.CpicConnection.initialize(CpicConnection.java:74)

at com.sap.scc.jni.Activator.start(Activator.java:12)

at org.eclipse.osgi.framework.internal.core.BundleContextImpl$1.run(BundleContextImpl.java:711)

at java.security.AccessController.doPrivileged(Native Method)

at org.eclipse.osgi.framework.internal.core.BundleContextImpl.startActivator(BundleContextImpl.java:702)

at org.eclipse.osgi.framework.internal.core.BundleContextImpl.start(BundleContextImpl.java:683)

at org.eclipse.osgi.framework.internal.core.BundleHost.startWorker(BundleHost.java:381)

at org.eclipse.osgi.framework.internal.core.AbstractBundle.resume(AbstractBundle.java:389)

at org.eclipse.osgi.framework.internal.core.Framework.resumeBundle(Framework.java:1131)

at org.eclipse.osgi.framework.internal.core.StartLevelManager.resumeBundles(StartLevelManager.java:559)

at org.eclipse.osgi.framework.internal.core.StartLevelManager.resumeBundles(StartLevelManager.java:544)

at org.eclipse.osgi.framework.internal.core.StartLevelManager.incFWSL(StartLevelManager.java:457)

at org.eclipse.osgi.framework.internal.core.StartLevelManager.doSetStartLevel(StartLevelManager.java:243)

at org.eclipse.osgi.framework.internal.core.StartLevelManager.dispatchEvent(StartLevelManager.java:438)

at org.eclipse.osgi.framework.internal.core.StartLevelManager.dispatchEvent(StartLevelManager.java:1)

at org.eclipse.osgi.framework.eventmgr.EventManager.dispatchEvent(EventManager.java:230)

at org.eclipse.osgi.framework.eventmgr.EventManager$EventThread.run(EventManager.java:340)|

2014 04 23 22:24:18#+0530#INFO#com.sap.scc.rt##anonymous#com.sap.core.js.logging.bridge.OSGILogListener@5d0957b1### #BundleEvent STARTED|

2014 04 23 22:24:21#+0530#INFO#com.sap.scc.web.component##anonymous#com.sap.core.js.logging.bridge.OSGILogListener@5d0957b1### #ServiceEvent REGISTERED|

2014 04 23 22:24:21#+0530#INFO#com.sap.scc.web.component##anonymous#com.sap.core.js.logging.bridge.OSGILogListener@5d0957b1### #BundleEvent STARTED|

2014 04 23 22:24:21#+0530#INFO#com.sap.scc.web.component##anonymous#com.sap.core.js.logging.bridge.OSGILogListener@5d0957b1### #ServiceEvent REGISTERED|

2014 04 23 22:24:21#+0530#INFO#com.sap.scc.web.component##anonymous#com.sap.core.js.logging.bridge.OSGILogListener@5d0957b1### #BundleEvent STARTED|

2014 04 23 22:24:34#+0530#ERROR#org.apache.catalina.core.ContainerBase.[Catalina].[localhost].[/].[jsp]##anonymous#http-bio-8443-exec-3### #Servlet.service() for servlet [jsp] in context with path [] threw exception [java.lang.IllegalStateException: Cannot load the Cloud Connector native library. (exception java.lang.UnsatisfiedLinkError: com.sap.scc.jni.SecStoreAccess.getRecord(Ljava/lang/String;)[C)

Check if you have installed the Visual Studio 2010 runtime libraries in the correct version. (vcredist.msi)

The 64bit msi can be downloaded from http://www.microsoft.com/download/en/details.aspx?id=14632

] with root cause

java.lang.UnsatisfiedLinkError: com.sap.scc.jni.SecStoreAccess.getRecord(Ljava/lang/String;)[C

at com.sap.scc.jni.SecStoreAccess.getRecord(Native Method)

at com.sap.scc.jni.SecStoreAccess.getRec(SecStoreAccess.java:126)

at com.sap.scc.jni.SecStoreAccess.getRecAsString(SecStoreAccess.java:176)

at com.sap.scc.config.HttpsProxyValue.loadFromStorage(HttpsProxyValue.java:68)

at com.sap.scc.config.SccConfig.<init>(SccConfig.java:94)

at com.sap.scc.config.SccConfig.getInstance(SccConfig.java:70)

at org.apache.jsp.main_jsp._jspService(main_jsp.java:114)

at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:848)

at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:432)

at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:390)

at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:334)

at javax.servlet.http.HttpServlet.service(HttpServlet.java:848)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:305)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)

at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:51)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)

at com.sap.scc.ui.rt.UTF8Filter.doFilter(UTF8Filter.java:23)

at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:243)

at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:210)

at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:222)

at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:123)

at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:611)

at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:171)

at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:100)

at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:953)

at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:118)

at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:408)

at org.apache.coyote.http11.AbstractHttp11Processor.process(AbstractHttp11Processor.java:1041)

at org.apache.coyote.AbstractProtocol$AbstractConnectionHandler.process(AbstractProtocol.java:603)

at org.apache.tomcat.util.net.JIoEndpoint$SocketProcessor.run(JIoEndpoint.java:312)

at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145)

at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)

at java.lang.Thread.run(Thread.java:744)|

Please help.

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