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No prices appear in quotations for a specific sales organization

Former Member
0 Kudos

Hi experts,

I have set up a new sales organization in CRM but I'm stuck at the moment. When I create I quotation in CRM and enter a customer and some items the system normally generates prices as well for each item. But now it doesn't when I create a new quotation against a customer that are connected to the new sales organization. If I try to create a quotation in ERP with the same customer and with the same item the system generates prices for each item. I have no error messages in CRM, see below picture. Can someone please help me?

I have maintained the "Determination of Pricing Procedure" and loaded a lot of objects through transaction "R3AS".

Any ideas?

Accepted Solutions (1)

Accepted Solutions (1)

kamran_farooqui
Contributor

Hi Hannes,

There can be two reasons for pricing not appearing in transaction type;

  1. All the Pricing condition not replicated to CRM from ECC (DNL_CUST_CNDALL, DNL_CUST_CND, DNL_CUST_PRC, DNL_COND_A002, A003, A004, A005, A006 etc).
  2. Check BP whether Customer Pricing Procedure is maintained or not and also check document pricing procedure maintained in document type.

Please let me know if that all are done.

Regards,

Kamfrk.

Former Member
0 Kudos

Hi Kamran,

Thanks a lot for your help! Problem solved with alternative 1. I started all objects that was related to DNL_COND_**** that we have run in the past.

Have a nice day!

Best regards,

Hannes de Richelieu

0 Kudos

Thank you for your response,

I really appreciate your comment.

Answers (1)

Answers (1)

Former Member
0 Kudos

Hi Hannes,

If it is working in the ECC system please try to do a price trace in both ECC and CRM. If the transactions is the same in both systems you should be able to spot what the problem is in CRM based on the trace.

Regarding the approach for the trace refer to below:

http://wiki.scn.sap.com/wiki/display/CRM/Pricing+Analysis++Pricing++Trace

Best regards

Niels