Hi All,
Business Requirement:- for one business partner want to assign more than one collection specialist on basis of Division
Assumed Solution from my end:- We have 5 division which are belongs to same company code. So that we are going to crate collection segment 5 and same company code should assign to these collection segments.
So that we will get option to enter 5 collection group and specialist on basis of division.
Please rectify me or give me other solutions.
What will be impact if on basis of my solution in worklist
1. If one business partner has 5 collection specialist then system assign this customer to 5 collection specialist ?
2. if for one business partner we did not maintained any collection specialist or make it blank in BP master data for combination of these 5 collection segment and group then how behave during creation of worklist?
Regards
Arun