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Apr 22, 2014 at 02:47 AM

SMQ1 and SMQ2 queues stuck

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Hi All,

We are using ISU and CRM system for Retail business, Always work flows and lot of business transactions will perform in those systems and replications will happen in both systems.

Due to this reason lot of entries are present in SMQ1, SMQ2 and SM58 will present. We are continuously monitoring though some times some entries are are found in sysfail status. due to this lot of entries are piled up and queues becomes very high amount.

As a work around, If we unlock the queue ( sysfail entry ) two to three times the entry will go and the remaining entries will start move.

Currently our requirement is can we do this kind of this as automated ? I mean as per conditions it will unlock the queues automatically ?

Please suggest me in this case.

Thanks in advance.

Pavan.