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Apr 21, 2014 at 06:54 PM

New install of Crystal 2013 Server; getting errors

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New install of Crystal 2013 Server on Windows 2012R2 Server

In the Connectivity Services; the ConnectionServer32 shows a state of Initalizing, and Disabled

In the Crystal Report Services; the CrystalReports2013ProcessingServer shows a state of Running with errors and Disabled

In the Crystal Report Services; the CrystalReports2013ReportApplicationServer shows a state of Stopped and Enabled

Hovering over Stopped I get "The Executable could not be launched. Possible reasons are insufficient RAM or disk space, or an invalid filepath or working directory. Actual reason: CreateProcess error + 14001, The application has failed to start because its side-by-side configuration is incorrect. Please see the application event log."

Application Event Log Entry:

Log Name: Application

Source: BusinessObjects_cms

Date: 4/21/2014 11:43:12 AM

Event ID: 33017

Task Category: General

Level: Warning

Keywords: Classic

User: N/A

Computer: DBH-TCRYSTAL01.sbcounty.gov

Description:

Unable to contact server DBHTCRYSTAL01.ConnectionServer32 on machine DBH-TCRYSTAL01.sbcounty.gov to perform status notification. Please check the server's system log for errors.

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

<System>

<Provider Name="BusinessObjects_cms" />

<EventID Qualifiers="0">33017</EventID>

<Level>3</Level>

<Task>1</Task>

<Keywords>0x80000000000000</Keywords>

<TimeCreated SystemTime="2014-04-21T18:43:12.000000000Z" />

<EventRecordID>32081</EventRecordID>

<Channel>Application</Channel>

DBH-TCRYSTAL01.sbcounty.gov

<Security />

</System>

<EventData>

<Data>DBHTCRYSTAL01.ConnectionServer32</Data>

DBH-TCRYSTAL01.sbcounty.gov

</EventData>

</Event>

System Event Log Entry:

Log Name: System

Source: Microsoft-Windows-DistributedCOM

Date: 4/21/2014 7:49:07 AM

Event ID: 10016

Task Category: None

Level: Error

Keywords: Classic

User: SYSTEM

Computer: DBH-TCRYSTAL01.sbcounty.gov

Description:

The application-specific permission settings do not grant Local Launch permission for the COM Server application with CLSID

{05D1D5D8-18D1-4B83-85ED-A0F99D53C885}

and APPID

{AD65A69D-3831-40D7-9629-9B0B50A93843}

to the user NT AUTHORITY\SYSTEM SID (S-1-5-18) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool.

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

<System>

<Provider Name="Microsoft-Windows-DistributedCOM" Guid="{1B562E86-B7AA-4131-BADC-B6F3A001407E}" EventSourceName="DCOM" />

<EventID Qualifiers="0">10016</EventID>

<Version>0</Version>

<Level>2</Level>

<Task>0</Task>

<Opcode>0</Opcode>

<Keywords>0x8080000000000000</Keywords>

<TimeCreated SystemTime="2014-04-21T14:49:07.818690400Z" />

<EventRecordID>8228</EventRecordID>

<Correlation />

<Execution ProcessID="668" ThreadID="804" />

<Channel>System</Channel>

DBH-TCRYSTAL01.sbcounty.gov

<Security UserID="S-1-5-18" />

</System>

<EventData>

<Data Name="param1">application-specific</Data>

<Data Name="param2">Local</Data>

<Data Name="param3">Launch</Data>

<Data Name="param4">{05D1D5D8-18D1-4B83-85ED-A0F99D53C885}</Data>

<Data Name="param5">{AD65A69D-3831-40D7-9629-9B0B50A93843}</Data>

<Data Name="param6">NT AUTHORITY</Data>

<Data Name="param7">SYSTEM</Data>

<Data Name="param8">S-1-5-18</Data>

<Data Name="param9">LocalHost (Using LRPC)</Data>

<Data Name="param10">Unavailable</Data>

<Data Name="param11">Unavailable</Data>

</EventData>

</Event>

I also have second Windows 2012R2 Server / Crystal 2013 Server install that is working just fine and the only difference is it is not a member of the Domain.

Barry Streets

barry.streets@echoman.com

510-238-2727 ext 2780