Skip to Content
Former Member
Apr 21, 2014 at 02:53 PM

Issue with not getting mail in sost for the PR Approvers


Hi all,

I have the following requirement

Currently, requisitioner receives workflow email notification each time the PR has been released. If a PR has 3 approvers, the requisitioner receives 3 identical emails. The problem is that from the email alone, the requisitioner does not know if the PR has been fully released or not. After the first email, requisitioner may try to create the PO when in fact the PR is not fully approved yet.

The case here is when the requisition is created, the mail is sent to first approver to release the requisition and when the first approver releases, mail is sent to next approver and so till all the approvers approve, finally after all the approvals it is sent to requisitioner.

For this I have created an activity GET PR status where i am checking the condition based on release indicator.

When the release indicator is '2' then the final notification is sent to the requisitioner.

The process is working fine in dev system. When there are three approvers and all the approvers have same mail Id when i create the requisition and release manually in me55, I am able to see the mail in sost. This is actually done after running the batch program. But when the approvers have different mail Id's im able to see in swia but not in sost.

Any help is appreciated.