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Error while trying to login to Desktop Connection for SAP CRM

Former Member
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Hi,

When I am trying to login to Desktop connection for SAP CRM and I getting this error " The underlying connection was closed: An unexpected error occured on a send"

Basically, I have done the configuration by refering to DC_ADMINGUIDE-24-JAN-14.

I am not sure what is the root cause.

Could anyone please advice on this issue?

Thanks and regards,
Shu Jie

Accepted Solutions (0)

Answers (1)

Answers (1)

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Hello Shu Jie,

your question is pretty old, therefore let me ask: is this issue still there?

If yes:

Have you tried to reach your service with a Web Browser on the same machine as your Outlook is running?

To check that, find the path of your service within transaction SICF and and put a $metadata at the end of the URL.

Should look something like that:

https://myhost:myport/my/path/to/the/service/$metadata

You should receive a XML document which lists all the available objects that are populted by the oDATA service (e.g. AccountMain, ContactMain, ContactPerson,...).

Thanks for your feedback...

Regards,

Alex

Former Member
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Hi,

I am getting exactly the same error description now. Yes, I could reach my service with the browser and I see all the Data in a XML file.

Best

Yoro

0 Kudos

Hello Yoro,

please check that your service can be reached via HTTPS (HTTP is not working for security reasons) and please make shure that you entered the port on DCN login screen that is mapped to HTTPS port of Gateway.

Does this help...?

BR,

Alex

Former Member
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Hi Alex,

can you tell me where to set it up in the system. Netweaver Gateway ?

Best

Yoro

0 Kudos

Hello Yoro,

yes, that's right, you have to set up SSL/HTTPS in Gateway System.

In general the HTTPS settings of a Netweweaver system are done in the profile (see transactions RZ10 and RZ11) and in transaction STRUST (for certificate management).

For more information see also:

Configuring the AS ABAP for Supporting SSL - Network and Transport Layer Security - SAP Library

Installing the SAP Cryptographic Library on the AS ABAP - Network and Transport Layer Security - SAP...

Best regards,

Alex