I need to map a process. My scenario is: Let say A company has two division X & Y (Where X deals into XX product and Y deals into YY product). Now My company receives a Inquiry which includes both product XX & YY.
Question1: Should i create two leads into the system, one is for XX and second for YY Or should i create only one leads that contain both XX and YY?
Question2: If i create one lead that contain both products then how i will distribute the lead two different sale's division?
Thanks in advance.