How to capture Boolean returned by Type Function in rule

[kngupta141]

Hi All,

I have created a Rule by using Type(Where exist) with certain condition. My rule is returning false. So my execution rule is not triggering.

So my requirement is!

Type returns false then i want to return true to make sure my rule is triggering.

Thanks,

Gupta

[jason_latko · Accepted solution]

Gupta,

If it returns False, then you don't want your action to execute, correct?  What does your rule look like?  If you are having trouble writing or testing the rule, run it on the Windows based ATE (Agentry Test Environment) and turn on rule debugging for that rule.  You will be able to see the execution log for the rule and see where the problem is so you can modify it successfully.  Unfortunately, there is no way to see or debug rule execution on smart devices to this point.

Jason Latko - Senior Product Developer at SAP

[kngupta141 · Accepted solution]

Thanks Jason,

i fixed in in another way. sorry forgot to close this thread.

Thanks,

Gupta

[agentry_src · Accepted solution]

Hi Gupta,

Please share how you fixed it with the rest of us.

Thanks, Mike

SAP Customer Experience Group - CEG

[kngupta141 · Accepted solution]

Hi Mike,

I removed the type function and changed the rule, so my rule logic is working fine. That is why i have not provided the solution for it.

Regards,

Gupta