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Apr 18, 2014 at 10:51 AM

How to Implement BW in IT Service Desk/IT Help Desk /IT Complain Surveillance Dept/IT Customer Support Dept?

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Hi

If a organization have 200 to 300 daily complains of there IT equipment/Software/Network e.t.c.

How to Implement BW in IT Service Desk/IT Help Desk /IT Complain Surveillance Dept/IT Customer Support Dept?

Is there any standard DataSources/InfoObjects/DSOs/InfoCubes etc. available in SAP BI Content?