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Active directory setup issues with CMC


I should start by saying i am not trained nor have any previous knowledge of SAP products.

I have performed an installation of Crystal Server 2013 on a Windows 2012 R2 server with an Oracle database back end. I also migrated the data from the BI2 installation currently in use to the new installation.

I need to setup Windows AD integration for CMC and i have followed this guide, ignoring the SSO part as we don't really need that -

I can go to Manage Servers with Central Configuration Manager and login with my AD credentials, no issues. However when i try to login via AD on CMC, i receive this error - Account information not recognized: The Active Directory Authentication plugin could not authenticate at this time. Please try again. If the problem persists, please contact your technical support department. (FWM 00005)

I've also run a kinit on my AD credentials on the server and received the following error - Exception: krb_error 6 Client not found in Kerberos database (6) Client not foun d in Kerberos database KrbException: Client not found in Kerberos database (6) at<init>(Unknown Source) at Source) at Source) at<init>(Unknown Source) at Source) Caused by: KrbException: Identifier doesn't match expected value (906) at Source) at Source) at<init>(Unknown Source) ... 5 more

If anyone can provide some guidance i'd greatly appreciate it, i'm out of my depth and really need to get this up and running


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