Skip to Content
0
Former Member
Apr 16, 2014 at 12:57 PM

Setting up BCM 7.0.6.100 Internet Chat Client

74 Views

Hi, everyone!

I've been struggling with a weird error message when setting up the proof-of-concept chat client for BCM 7.0.6.100
What I did is set up a fresh system from scratch and configure it just enough to conduct tests. After that I installed the chat client onto the same machine.
Now the problem is that whenever I rty to initiate a new chat I get the following error message:

13Chat Server not availablefalse

System.Web.Services.Protocols.SoapException: com.sap.bcb.common.SoapException

at ChatPortal.IciContainerService.subscribe(String appUrl, String appId, String channelType, String containerId) in d:\bcm_70_sp6_p1_source\bcm_7\source\source\ExtAppIntegration\WebServices\ChatPortal\IciContainerService.asmx.cs:line 99

This is a copy-paste from the exact message. Chat server actually is available and I'm pretty much out of ideas what to try to fix.
Has anyone any ideas on what to try next to get the chat working or better yet does anybody know the exact solution?

Thanks in advance,
Jaanus