Hi Experts,
We are configuring a VAR PCOE setup in Solution Manager 7.1 SPS 08.
We need to have a functionality for a message reporter to select the SAPSID of the affected system to be selected from the Configuration Item Search-help menu.
As a result the associated IBase of the SAPSID will appear in the IBase field. This would enable the Support Team to determine the affected SAP system.
I am unable to find a document with the details to achieve the same.
Please suggest the transaction / steps to achieve the same.
Screen-shot attached for your reference. Login ID is assigned BRole SOLMANREQU (mandatory, no other BRole can be used as an alternative).
Best Regards,
Tanmeya