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Former Member
Apr 16, 2014 at 11:48 AM

Retrobilling process for Credit Memo raised to Primary Invoice

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Hello

I would like to check whether retrobilling process can also be used for already issued Credit Memos .

Scenario is following :

1. Primary sales invoice raised to Customer

2. Return delivery of some parts due to quality issues

3,Credit Memo raised for returned parts

4. Pricing change agreement so Credit/Debit should be raised to already raised Credit memo to update Price.

If it's possible - what kind of changes in customizing should be done ? So far the issue that system displays that sales document type X can't be invoiced with invoice type Y.

Is there anything specific in copy control that retrobilling requires ?

If anyone can share experiences in that subject I would appreciate.