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Apr 16, 2014 at 06:35 AM

Payment orders when a customer has a credit balance

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Hello,

I was able to generate a payment order for a customer. But when a customer has a credit note attached to it that it effectively renders the total as a credit balance, I am unable to do so. When I select on the credit note, it comes up with an error "Enter a payment method for outgoing payments". Is there a way, that I could overcome this error without creating another payment method? Because its possible for this company that the customer can have credit balance even though we should just be collecting money from them.

Thanks and regards,

Tess