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BI launch pad cannot connect to the server.

Jan 19, 2017 at 01:42 PM

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Former Member

Getting error when trying to View/refresh WEBI report through BI launchpad. BO recently upgraded to BI 4.2 SP3?

"BI launch pad cannot connect to the server. Close the report panel and try to connect again or see your BusinessObjects administrator"

Any thoughts any one.

Already checked :1679730 - Error "xxx cannot connect to the server. Close the report panel and try to connect again or see your BusinessObjects administrator"'

&&

1602146 - Error "Ping: InfoView cannot connect to the server. Close the report panel and try to connect again or see your BusinessObjects administrator" in BusinessObjects Enterprise XI 3.1 SP3 FP3.2 or higher

NO help.!!

Any suggestion any one.?

webi-error.png (6.8 kB)
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6 Answers

AMIT KUMAR
Jan 19, 2017 at 01:46 PM
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is this happening with all reports or specfic?

Webi processing server is in running mode?

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Former Member Jan 19, 2017 at 01:50 PM
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For now , we noticed it with 1 report. Yes WPS is running and enabled.

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What is the source of the report?

If universe check in the universe same class if two objects are same with objects name.if you found then rename one object

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Former Member Apr 18, 2017 at 12:06 PM
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hello...

il facing the same issue after an upgrade from SP2 to SP 3 in a SAP BI 4.2. did you resolve this isuues?

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Former Member Sep 14, 2017 at 12:46 PM
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hello,

Even I have seen this error in 4.2 Sp3, But the case of when we were duplicating the query tab it was throwing this error. But when we add as new query with same objects this was not encountered.

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Denis Konovalov
Sep 14, 2017 at 12:53 PM
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Issues like that, when existing KBA's are not helping should be investigated by SAP Support. (BI-RA-WBI) component.
Alternatively, if you want to do your own investigation, start with End to End trace. KBA

https://launchpad.support.sap.com/#/notes/1861180

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Former Member Mar 29 at 04:34 PM
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Hello Sukesh,

Have you got any solution for this issue, even we are getting same error .

SAP BO version 4.2 sp4.

Regards

Arjun KT

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