Hi All,
We are doing enterprise java portal upgrade from 7.0 to 7.3EHP1.We are reached start shadow instance step of pre-processing phase.
In this phase,we have received below mentioned error.
"could not start SAP instance with number 2.The instance with number 2 on host <host name> could not be started within the specified timeout".
We are not able to see the start profile for shadow instance in /usr/sap/ /SUM/sdt/ /SYS/profile/ path.At the same time shadow
instances(JC02) are not getting started and could not check the status for shadow instance through command jcmon pf=<instance profile name> its showing.
command => 20
Can't open shared memory administration (rc = 3)
But shadow instance process are can able to see with ps -ef|grep sapstartsrv command. We observed that shadow instance server0 log directory returning this error in default trace file(/usr/sap/<SID>/SUM/sdt/<SID>/JC02/j2ee/cluster/server0/log/defaultTrace_00.0.trc) .
"""Critical shutdown with exit code [2150] was requested due to [AS Java cannot be started; core service [cross] failed to start] """
As per note 1937296 we have upgraded the kernel in shadow instance with latest level.After we started it again with the same step.Still we are unable to proceed further and again getting same error.
"could not start SAP instance with number 2.The instance with number 2 on host <host name> could not be started within the specified timeout".
Kindly share your inputs to fix this issue.
Regards,
Kubendran A