Dear SAP specialists;
Our company is currently using Solution Manager for the following purposes:
Solution Manager 7.0 - to be decommisioned soon
Document repository for SAP systems.
Solution Manager 7.1 SP6
SAP Banking Services and SAP BW Upgrade Projects documentation.
Business Process Monitoring (BPMon) or Banking End-of-day (EOD) jobs, PI/XI interface queues, tRFC queues, Banking Services PCO/ PPO/CpD worklists, DBA Backup monitoring.
SAP Data Volume Management (DVM) for production systems.
Technical SAP system monitoring.
Non-SAP Technical system monitoring.
Intake Request Tool (custom-developed tool to log the request tickets through froms in SAP Portal).
SAP Maintenance (MOPZ).
SAP Early Watch Alert / SAP Ad-Hoc Reporting.
Root Cause Analysis.
Change Request Management (ChaRM) - *Under Development*.
We are planning to get Solution Manager 7.1 SP11 soon and I am wondering about the following: