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Former Member
Apr 10, 2014 at 08:34 PM

Best approach to add Z custom field to IC Agent Inbox search and results view

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Hi Experts,

We are having a requirement to add a Z custom field to IC Agent Inbox search and results view. I got multiple forums and ideas, but looking for the best approach for handling this. I am sure, you experts, would have already done this.

Thanks in advance.

Regards

Siva