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Former Member

Problem with alert configuration

Hi,

my PI 7.1 system don't send email from alert configuration when there is an error on a message.

I have configured ALRTCATDEF as a Sap documentation.

On PI Mon-> Alert Configuration  rule is active. If I execute a test from report RSALERTTEST the meial is sent.

Any idea?

Thanks

George

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3 Answers

  • Best Answer
    Apr 09, 2014 at 03:41 PM

    Hi Quark - Please execute the report "SXMSALERT_LOGREADER "and see if you can find anything in the log.

    Also check if you have any unconfirmed alerts by executing the report "RSALERTPROC".

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    Former Member
    Apr 09, 2014 at 05:06 PM

    Hello,

    In addition to the above recommendation please also check if "Suppress Multiple Alerts of This Rule" is selected in the rule, if so uncheck it.

    Kind regards,

    Sarah

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    Former Member
    Apr 09, 2014 at 05:35 PM

    Hi Quark,

    Did you check transaction SCOT for SMTP configuration and also check transaction SOST for Alert Mail status.

    Thanks,

    Krupa

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