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Install Error: Failed to Update

Former Member
0 Kudos

When trying to install crystal reports we encounter the following error.

"Failed to update cache for execution. Program will exit."

I have attached a screen shot showing the error.

Please advise us on how to install this product.

Thank you.

Accepted Solutions (1)

Accepted Solutions (1)

former_member203168
Active Participant
0 Kudos

Hi,

This issue is because of caching blocked by virus scan software

Follow these steps:

Disable AntiVirus software or

manually cache the deployment units in question, by copying the content of the folders (the folder name in cache has to match the revision attribute in the seed.xml file of a DU):

i. DATA_UNITS\CrystalReports\dunit\tp.microsoft.msxml-4.0-core-32\ to <InstallDir>/InstallData/InstallCache/tp.microsoft.msxml-4.0-core-32/14.0.3.613/
ii.
DATA_UNITS\CrystalReports\dunit\tp.microso ft.wse.runtime-3.0-core-32\
to
<InstallDir>/InstallData/InstallCache/tp.microsoft.wse.runtime-3.0-core-32/14.0.0.760/

--Praveen G

Answers (0)