The document cannot be retrieved from the File repository server - WIS 30951

[Former Member]

Hi All,

Need urgent help in the dashboards. please find the details below.

1) I have created a dashboard using the Dashboards 4.0 and then published to QA environment through Dashboards 4.0 client tool.

2) I have re-imported the .xlf file of the same dashboard using the dashboards client tool.

3) Then i have created the .swf file of the dashboard.

4) so when i try to open this .swf file i am facing the below issue.

"The Document Cannot be retrieved from the File Repository server.(WIS 30951).

Anyone can let me know what needs to be done to fix this issue.Urgent help will be very helpful.

Thanking you,

Regards,

Nanda Kishore.

[amit_mathur]

Hi Nanda,

Where are you saving the Dashboards and trying to open from?

In 4.0/4.1, its saved as Dashboards Objects which is combination of XLF and SWF. So you do not have to save it explicitly as SWF.

Thanks,

Amit

[Former Member]

Try to restart the BO and tomcat servers, if issue isn't resolve try 126047 note.and also check the path of FRS in  server properties.

[former_member182541]

Hi Nanda,

Try to open the dashboard in quality server and test it. If it works fine try to publish the dashboard into repository and check it. If not check whether you have configure the quality server in your host entry.

Please do check the below Note:

1286047 - The document cannot be retrieved from the File Repository Server WIS 30951.

Revert for any assistance.

--SumanT