Organisational structure in Workflow

Hi

I'm with a client that keeps organisational structure in a non-SAP system, but might be considering moving this structure into SAP. In either case, I need to have an organisational structure in Workflow for agent assignment. If they continue to keep the org. structure outside of SAP, I will have to create the structure from scratch in WF, correct? Can the two structures be kept in synch automtically?

If they decide to go with the SAP option, will I still need to create the org.structure from scratch in Workflow, or can I somehow use the already existing org.structure in SAP.. how?

I have been looking at help.sap.com and other sources for help, but I am unable to find a clear picture..

Any help is greatly appreciated.

Kind Regards,

Thomas Kjelsrud