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Workforce Performance Builder questions

Hi all. I had a conversation with a client today who is interested in WPB. He had a few questions I wasn't sure how to answer, which I listed below:

1) Can WPB profiles be customized to match any software? Currently WPB does a great job of pulling in captions and buttons from MS Office and SAP. Our client is in the healthcare space though and was wondering if we could create a profile specific to EPIC software.

2) How are users typically brought in to Manager? I know there's the option to import Excel files; below that is an option to "ldap import and sso set up." How would that work? Specifically the client asked if they could use an Active Server Directory to manage their users.

Thanks for any help in advance

Stephen

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  • Best Answer
    Posted on Apr 08, 2014 at 07:17 PM

    Hi Stephen,

    1) Can WPB profiles be customized to match any software? Currently WPB does a great job of pulling in captions and buttons from MS Office and SAP. Our client is in the healthcare space though and was wondering if we could create a profile specific to EPIC software.

    Yes, we can generate profiles for all applications including AS400 or very old DOS based application.

    Please keep in mind, application profile is an additional service and needs to be delivered by SAP direct.

    In case you like to push context sensitive help to your users, its maybe limited.

    The official supported applications you will find in the Help.

    Please let me know when you need help in this scenario.

    2) How are users typically brought in to Manager? I know there's the option to import Excel files; below that is an option to "ldap import and sso set up." How would that work? Specifically the client asked if they could use an Active Server Directory to manage their users.

    Typically different scenarios possible:4 😊

    Company Member login via AD Account which is maintained by the IT department,

    Contractor using self-registration or Excel import.

    I have implemented many times the full solution, most of the customer using AD import.

    Please let me know you are SAP employee or external.

    Maybe you will join one of our consultant enablement courses.

    BR Thomas

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  • author's profile photo Former Member
    Former Member
    Posted on Jun 25, 2014 at 01:30 PM

    Hi,

    My customer imported the user data from AD to SAP WPB Manager, however, to this users the

    tool don't allows to change the interface language in user account. The language field is

    filled with English Language (the same installation).

    For users created into SAP WPB Manager this change is possible.

    Do you know if isso is a tool's restriction or a tool's mistake?

    Do you know if is possible to change the Language field to several users at the same time into SAP WPB Manager?

    Thanks for any help in advance,

    Tatiane

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    • HI Tatiane,

      two different points:

      maintain own data is a permission you need to assign to your user.

      You can change the fallback language for the imported user.

      This option you will find in Administration=> Server Settings => GUi Language.

      when you reimported the user again the new language should appears.

      Let me know this will help.

      BR Tom

  • author's profile photo Former Member
    Former Member
    Posted on Jan 27, 2016 at 02:07 PM

    Hi,

    we're deploying SAP WPB CLOUD edition.

    I understand the migration from AD into WPB, but how do you keep the users in WPN aligned with the constantly updated users list of AD?

    Once SSO through SAML is set up, what is the process to ensure that the users pool is the same across AD and WPB?

    Thank you!
    Luca

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    • Former Member Thomas Giesau

      Hi Thomas,

      we planned the 10 days training with SAP Education onsite to start in 2 weeks, once the issue with SSO is solved.

      As soon as I get back, I will share the Support Ticket NR, as I am not sure I can fetch it from the new help desk interface "launchpad".

      The person we got in touch with from SAP India is responsible for the HANA - ADFS integration, the question is not WPB specific, although I still find it disappointing that these requirements were not stated before.

      To your middleware point: SCI (is it Cloud Connector?) and OKTA are the softwares that were mentioned by SAP engineer in India, we're trying to understand if we have their licenses, build the server and configure it.

      I will wait for our A.E. to come back on the licenses for now.

      I have another question on WPB Producer: looking at WPB from an LMS standpoint, I would like to host FLASH or HTML 5 content in WPB, since we did not roll out SuccesFactors already.

      I checked the PDF already (no lmgtfy needed) but it is not fully clear technically what kind of highly interactive content in can "host" in WPB.

      Thanks

  • author's profile photo Former Member
    Former Member
    Posted on Feb 21, 2016 at 11:36 AM

    Hi again,

    How do you DELETE users manually created in WPB cloud manager?

    There is no such button and the documentation is barely covering the basics.

    Thanks!

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    • Hi Lucas,

      SAP has a clear understanding regarding SAP, maybe the support you have talked about not. 🤣

      Do you have ticket which i can forward to the right people within SAP?

      Regarding your licence's question:

      Please contact your Account Executive (AE) - he should able to answer this question. AE is the person who sold this to your company.

      User deletion:

      We have functionality called "House Keeping" for this - just be careful, user deletion is dificult regarding related Data, the normal action is set to inactive.

      Regarding documentation

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