"SAP Crystal Reports, developer version for Microsoft Visual Studio" (CRforVS_13_0_9.exe) has error during Installation.

[Former Member]

Hello,

I just tried to install the new file CRforVS_13_0_9.exe on a Windows 7 Ultimate machine.

I have Visual Studio 2013 and wanted Crystal Reports to be fully integrated with it.

By the way, I had already uninstalled CRforVS_13_0_8.exe before I attempted the installation of CRforVS_13_0_9.exe.

However, the installation failed with the following error message...

"The installation failed prematurely." The error dialog box with a full error message is attached.

It may be significant to note that even after what looks like a failed installation, that "SAP Crystal Reports, version for Microsoft Visual Studio" (ver. 13.0.9.1312) does show up in the Programs and Features Control Panel).

Any help/advice would be greatly appreciated. Please advise.

Tom Davey

[former_member183750 · Accepted solution]

This used to be quite common on WIN XP and Vista and it was an MS issue. Googling I found the following that may help:

Fast and easy Windows Error Code 2753 resolution

Error 2753 Preventing Uninstall/Reinstall - Microsoft Community

Windows Installer Error Messages (Windows)

For now, this is the only report of the error with SP 9, so it will be good to check if the above helps.

- Ludek

Senior Support Engineer AGS Product Support, Global Support Center Canada

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