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Former Member
Apr 06, 2014 at 08:22 PM

FSCM- Dispute cases were not closed automatically for credit disputed amounts

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Dear All,

We are creating the dispute cases for overpayment or un-applied cash payments (that is credit document) through FDM_AUTO_CREATE. But those credit dispute cases were not closed automatically after I cleared the documents through F-26 or F-32.

We are running FDM_PROCESS_BUFFER program through batch job for every hour. And we made correct configuration for automatic dispute case close in SPRO. Also the debit disputes were closed automatically.

Especially we are facing this issue for credit special g/l transaction (partial/residual/charge of difference clearing) documents.

Note : I can see two changes automatically in credit dispute cases these are, 1) Disputed amount get zero 2) Disputed objects (that is credit document) is automatically removed (Attributes => Linked Objects => Disputed Objects) in the credit dispute cases

Can you please help me how to resolve this issue.

Thank you in advance.

Thanks & Regards,

KVP