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Former Member
Apr 04, 2014 at 01:43 PM

Routing of workflow items different in UWL and FITV_POWL_APP

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Hi,

We have activated workflow WS90000011. I have also activated

application FITV_POWL_APPROVER. The intention of the latter is for

user to approver the expense claims via the FITV_POWL_APPROVER instead

of via UWL. The key reasons are that user can enter the rejection reason and also see all the details in 1 screen.

In our workflow WA90000011, we route the workflow item to reviewer and approver by

referencing a customized table rather than via the HR org structure. The routing as shown in UWL is correct. However, when I go

to FITV_POWL_APPROVER screen, I do not see the work item there for approver.

Illustration

HR Org structure: A -> B -> C

Customized table: A -> C

In UWL, after A submits the expense claim form, C receives the notification in UWL. It is correct. However, when I go to the application FITV_POWL_APPROVER, I see the work item under B and not C.

Why is this so? We did not make any change for FITV_POWL_APPROVER. It is as per standard. Also, after B clicks on 'Approve'

in FITV_POWL_APPROVER, the expense claim is approved. It does not route to C?

Has anyone attempted to use FITV_POWL_APPROVER before?

Thanks.