Hello,
it’s a
requirement to enhance the Incidents and the Request for Change and Standard
Change with Custom Z fields on the CRM_UI.
I was able
to manage this (Enable Configuration mode in the CRM_UI) to see the fields on
the screen and I did create a new assignment block with new fields in it.
We just
moved to SP14 on the solution manager.
Question:
How can
transfer / map the fields from my new assignment blocks from the Incident into
the change (via „create Follow up“ ). I couldn’t find the solution to it (Text
mapping was not working for me or I’ve made a mistake)
Please
help. Thank you.
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