Skip to Content
avatar image
Former Member

SolMan ITSM - Add new fields / assignment block to Incident and map into RFC / Standard Change


it’s a requirement to enhance the Incidents and the Request for Change and Standard Change with Custom Z fields on the CRM_UI.

I was able to manage this (Enable Configuration mode in the CRM_UI) to see the fields on the screen and I did create a new assignment block with new fields in it.

We just moved to SP14 on the solution manager.


How can transfer / map the fields from my new assignment blocks from the Incident into the change (via „create Follow up“ ). I couldn’t find the solution to it (Text mapping was not working for me or I’ve made a mistake)

Please help. Thank you.

Add comment
10|10000 characters needed characters exceeded

  • Get RSS Feed

0 Answers