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Former Member
Apr 03, 2014 at 12:23 PM

Runtime error on XCM when returning product configuration

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Hi,

I have a configurable product. The product is modelled in SAP ERP. The configuration interface is working perfectly fine in SAP SD; procedures, selection conditions and prices are working just as expected.

Sales orders will be created in SAP CRM, so I created a knowledge base and then a runtime version for the product. No errors occured and the knowledge base is downloaded to SAP CRM.

When I create a sales order for the product, the configuration interface is opened in a new window. ).

I configure the product, and click Check button, no error happens:

When I click Accept button, a runtime error occurs:

From what I can tell, this looks like either an authentication or a security issue, as the user is asked to log on.

I had completed XCM settings as written in help.sap.com.

My application_security parameter (I did not fill the authentication user, as this will be filled in application configuration component) :

I created a configuration a la crmordermaintain : Polatconf. For its assigned jco component, refer to this image.Test is working fine.

I assigned another not standart component configuration to Polatconf. For parameter scenario_security_data, I created a configuration named Polatsecurity and maintained my authentication user here. For this, refer to this image. Test is working fine.

Java trace log file is too big, but on the last page it mentions the error. Any ideas?

#CRM-ISA-BBS#sap.com/crm~catalog#C000C0A80141002700000029000019B4#104262150000000011#sap.com/crm~ipc#com.sap.isa.core.jmx.ext.ExtBootstrapper#deploy_service#0##3AC483ACBB0511E390200050568A1C9D#3ac483acbb0511e390200050568a1c9d#3ac483acbb0511e390200050568a1c9d#0#Thread[HTTP Worker [@1802357011],5,Dedicated_Application_Thread]#Plain##

report#

#2.0#2014 04 03 03:29:56:497#0-430#Info#/Applications/Common/Infrastructure#

#CRM-ISA-BBS#sap.com/crm~catalog#C000C0A8014100270000002A000019B4#104262150000000011#sap.com/crm~ipc#com.sap.isa.core.jmx.ext.ExtBootstrapper#deploy_service#0##3AC483ACBB0511E390200050568A1C9D#3ac483acbb0511e390200050568a1c9d#3ac483acbb0511e390200050568a1c9d#0#Thread[HTTP Worker [@1802357011],5,Dedicated_Application_Thread]#Plain##

End initializing JMX based CCMS monitoring#

#2.0#2014 04 03 03:31:42:213#0-430#Error#/Applications/UserInterface#

#CRM-BF-CFG#sap.com/crm~ipc#C000C0A80141003200000002000019B4#104262150000000004#sap.com/crm~ipc#com.sap.isa.ipc.ui.jsp.action.ReturnConfigurationProdSimAction#Administrator#1##128210BCBB0611E3B3B700000636EA06#3ac82088bb0511e38b1a0050568a1c9d#3ac82088bb0511e38b1a0050568a1c9d#0#Thread[HTTP Worker [@1405292331],5,Dedicated_Application_Thread]#Plain##

A runtime exception occurred on the highest level#

#2.0#2014 04 03 03:31:42:276#0-430#Error#/Applications/UserInterface#

#CRM-BF-CFG#sap.com/crm~ipc#C000C0A80141003200000005000019B4#104262150000000004#sap.com/crm~ipc#com.sap.isa.core.util.MessageListDisplayer#Administrator#1##128210BCBB0611E3B3B700000636EA06#3ac82088bb0511e38b1a0050568a1c9d#3ac82088bb0511e38b1a0050568a1c9d#0#Thread[HTTP Worker [@1405292331],5,Dedicated_Application_Thread]#Plain##

An exception has occurred: {0}.#

#2.0#2014 04 03 03:32:41:929#0-430#Error#/Applications/UserInterface#

#CRM-BF-CFG#sap.com/crm~ipc#C000C0A80141003A00000000000019B4#104262150000000004#sap.com/crm~ipc#com.sap.isa.core.xcm.admin.eventhandler.button.ScenarioConfigCreateEventHandler#Administrator#2##3D3D1EE4BB0611E3BF7400000636EA06#2f1e3625bb0611e38fe300000636ea06#2f1e3625bb0611e38fe300000636ea06#0#Thread[HTTP Worker [@837219466],5,Dedicated_Application_Thread]#Plain##

Error occurred in the administration of the XCM: {0}#

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