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Former Member
Mar 31, 2014 at 02:42 PM

Convert URL to hyperlink in BCM Chat

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Hi Experts,

We have a requirement where if agent is sending any URL to the customer over the BCM chat it should get converted in to a hyperlink, Which is a regular functionality in any chat application but when we tested, BCM is not doing so. Could you please guide me how to achieve this?

Thanks,

Amit