We are observing very poor performance of the IDM UI ToDo tab.
I sometimes takes about 10min++ to generate the list of open approvals. If the list is generated at all.
Can anybody describe how the list ist generated?
I would like to know which Views/SPs/Requests the UI is sending to the database to generate the list of open approvals.
Maybe I can track down the bottleneck....
Some further informations:
- We are not using the pending-Value approval mechanism! We are generating entries that are representing request. Thes request objects then are processed within a workflow that contains approval-steps. For each approval step an ACL is defined.
The ACLs used for the approvals are not the root of the performance problems, I am relatively sure about this.
- We are using IDM 7.2 SP7 and MS SQLServer DB.
- We have about 3500 open approvals.