SAP Convergence Query

[Former Member]

Hi,

I installed the SAP convergence on the desktop.  Is i have to install any terminal object on my machine?

And what would be the Host Address to get this enabled?

I'm pretty new to BCM and trying to make this tool work.

Thanks

Sathish

[Former Member · Accepted solution]

Hello.

All your answers are in the Client Workstation installation guide

Procedure

1. Install the terminal_Core_7.0.X.XX.msi package. Install also required handset adapters. See the chapter Installation of BCM Terminal Component [page 19].

2. To install the actual Convergence software, copy the convergence V2.msi package to an appropriate directory, for example C:/SAP/BCM.

3. Double-click the convergence V2.msi package, and follow the instructions. When Convergence is started for the first time, it asks the Host Address. Enter the address and port of the virtual unit where the Web Clients package has been installed, for example <Website VU>:1080.

[Former Member]

It works. Thanks Agur..