on 03-24-2014 3:03 PM
Hi Experts,
We have SRM 7.0 with Classic scenario, Here we have strange case where for One SC already backend PO created and Confirmation is done. Still SC status is showing as Awaiting for approval. Kindly Help me to solve this issue.
Thanks in advance
BR,
Basu
Hi Basu,
What is the workflow framework that your are using. Is it application controlled workflow?
1. Go to T code BBP_PD and check if the workflow triggered for the shopping cart is in in-Process status. If it is in in-process status copy the header workitem and go to T code SWPC , remove all the values displayed in the selection screen just enter the header work item ID and execute. If you are able to see any entry after execution select it and click on continue workflow. this will fix your problem.
2. Check in transaction SM58 to see if there are any failed entry on the day of shopping cart creation , if there is any entry in failed status please reprocess the LUW.
hopefully any one of the above steps will fix your issue.
Regards,
Suresh
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Are the reports schedules in your system correctly and are they running ?
Clean_req_req_up and bbp_get_status2 .. also check the entries in table bbp_document_tab .. and see if there is any entry related to SC ?
Let me know your inputs
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