Skip to Content
author's profile photo Former Member
Former Member

MSS Attendance overview issue

Hello Experts

We are on SAP_HR - Release 604, Level 0071.We are facing an issue in MSS. The MSS overview show all employees as as absent though they do not have any absence record/ leaves maintain for them in Infotype 2001 and neither any leave requests pending for approval. Incorrect status (shown as absent) is being displayed in the Attendance Overview section of the MSS portal.

Example A manager - X has 9 employees reporting to the him. Out of which 2 are on leave, but MSS attendance overview should show 7 at work and 2 employees as absent, but instead it is showing all employees as absent.

We have raised a OSS message with SAP and so far not received any inputs. Could you please help if you have faced any such similar issue.

Thanks in advance

V

Add a comment
10|10000 characters needed characters exceeded

Related questions

4 Answers

  • Best Answer
    author's profile photo Former Member
    Former Member
    Posted on May 19, 2014 at 10:59 AM

    Hello All

    SAP has replied on the issue, the break schedule did not have the correct timings due to which report was showing wrong data for the employees assigned to that particular Break schedule. After correcting the break schedule the issue has been resolved.

    This thread can now be closed.

    Thanks all for the inputs.

    V

    Add a comment
    10|10000 characters needed characters exceeded

  • Posted on Mar 21, 2014 at 04:02 PM

    Typically its determined from FM PT_ARQ_AVAIL_OVERVIEW and T554s absence or attendance availability status Check for the user if they have any absences or attendances during this period probably in sent status ie check via RPtarqdbview are you using standard config in V_ptreq_team the attendence overview iview expects the org view as "MSS_LAV_EE" for your rule group for the manager

    Add a comment
    10|10000 characters needed characters exceeded

  • author's profile photo Former Member
    Former Member
    Posted on Mar 25, 2014 at 10:48 PM

    @ Siddharth :

    No absence reported for the employees being displayed as absence. The org view is maintained as "MSS_LAV_EE" for rule group for the manager.



    @Malyadri :

    The issue is in Production and the correct reporting Organisation structure is maintained, the employees display under the correct Manager ; Also the correct manager is displayed for the employee under ESS.


    Any other checks ?


    Thanks

    V

    Add a comment
    10|10000 characters needed characters exceeded

  • author's profile photo Former Member
    Former Member
    Posted on Mar 21, 2014 at 04:26 PM

    hi singh ,

    once check below

    https://help.sap.com/erp_hcm_ias_2013_01/helpdata/en/63/979617accc42bb9f0b00a2a0aebefc/content.htm?frameset=/en/ce/da364…

    can u check any status of that in RPTARQDBVIEW once .. r u trying in DEV cleint or PRD cleint ..and check all employees are properly reporting to him or not for the current period and check all that employees are correct approvers for tat manager ..check this in PTARQ ...detemine approver once , give employee id there and check whether it is picking correct approver/manager for that employees which ur trying

    Add a comment
    10|10000 characters needed characters exceeded

Before answering

You should only submit an answer when you are proposing a solution to the poster's problem. If you want the poster to clarify the question or provide more information, please leave a comment instead, requesting additional details. When answering, please include specifics, such as step-by-step instructions, context for the solution, and links to useful resources. Also, please make sure that you answer complies with our Rules of Engagement.
You must be Logged in to submit an answer.

Up to 10 attachments (including images) can be used with a maximum of 1.0 MB each and 10.5 MB total.