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MSS Attendance overview issue

Former Member
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Hello Experts

We are on SAP_HR - Release 604, Level 0071.We are facing an issue in MSS. The MSS overview show all employees as as absent though they do not have any absence record/ leaves maintain for them in Infotype 2001 and neither any leave requests pending for approval. Incorrect status (shown as absent) is being displayed in the Attendance Overview section of the MSS portal.

Example A manager - X has 9 employees reporting to the him. Out of which 2 are on leave, but MSS attendance overview should show 7 at work and 2 employees as absent, but instead it is showing all employees as absent. 

We have raised a OSS message with SAP and so far not received any inputs. Could you please help if you have faced any such similar issue.

Thanks in advance

V

Accepted Solutions (1)

Accepted Solutions (1)

Former Member
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Hello All

SAP has replied on the issue, the break schedule did not have the correct timings due to which report was showing wrong data for the employees assigned to that particular Break schedule. After correcting the break schedule the issue has been resolved.

This thread can now be closed.

Thanks all for the inputs.

V

Answers (3)

Answers (3)

Former Member
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@ Siddharth :

No absence reported for the employees being displayed as absence. The org view is maintained as "MSS_LAV_EE" for rule group for the manager.



@Malyadri :

The issue is in Production and the correct reporting Organisation structure is maintained, the employees display under the correct Manager ; Also the correct manager is displayed for the employee under ESS.


Any other checks ?


Thanks

V

siddharthrajora
Product and Topic Expert
Product and Topic Expert
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you need to debug in above FM PT_ARQ_AVAIL_OVERVIEW. CONVERT_AVAILABILITY_STATUS, and find how does it convert the statuses Please check this BAPI_TIMEAVAILSCHEDULE_BUILD and their WOrk Schedule! This is where we map them you can take a single employee whats your EA HR version and portal version. probably a note is missing ??

Former Member
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Hello Siddharth

We are on SAP_HR - Release 604, Level 0071.


Our  technical consultant had check in report, for availability it has been declared constant as '1' , and for not attendance also they have declared constant as '1'. so while converting the availability status in the perform CONVERT_AVAILABILITY_STATUS, it works conversely.


ABAP team have tried changing in the debugging mode and able to get the correct output. So the standard report is showing wrong - what do u suggest ?


Thanks & best wishes

V

siddharthrajora
Product and Topic Expert
Product and Topic Expert
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You need to verify if you are reading some custom infotype or another logic to display them as absent, in standard, if you have correct WOrk schedule, and no IT2001 records on those dates it shouldn't show them as absent!

Former Member
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hi singh ,

once check below

https://help.sap.com/erp_hcm_ias_2013_01/helpdata/en/63/979617accc42bb9f0b00a2a0aebefc/content.htm?f...

can u check any status of that in RPTARQDBVIEW once .. r u trying in DEV cleint or PRD cleint ..and check all employees are properly reporting to him or not for the current period and check all that employees are correct approvers for tat manager ..check this in PTARQ ...detemine approver once , give employee id there and check whether it is picking correct approver/manager for that employees which ur trying

siddharthrajora
Product and Topic Expert
Product and Topic Expert
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Typically its determined from FM PT_ARQ_AVAIL_OVERVIEW and T554s absence or attendance availability status Check for the user if they have any absences or attendances during this period probably in sent status ie check via RPtarqdbview are you using standard config in V_ptreq_team the attendence overview iview expects the org view as "MSS_LAV_EE" for your rule group for the manager