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Former Member
Nov 11, 2005 at 11:38 PM

B2B Scenario-Error


we have to build a webshop (Website) where customers buy their products.

For the products to be displayed in the webshop we need to do the following steps:


1. CRM Configuration:


a. Creation of a Product Catalog.

b. Once the Product catalog is created we have to replicate it into TREX.

c. When customer logs into the Web Shop the products are being pulled from TREX and displayed there.


2. ISA Configuration:


a. We configured ISA (Internet sales Application) using XCM (Extended Configuration Management a tool available in ISA).

b. We created Webshop manager, Super User and Internet Customer (Actual Customer also called as Contact Person in CRM).

c. We created Web Shops and assign the Product catalog we have in CRM to this Web Shop.


Problem we are facing:</b>

When the customer logs into the B2B Site he will be given the option to select the Shop, Sold to Party (Each Sold to Party will have a contact person attached to him and this contact person does the actual shopping) and then he enters into webshop which should display the Product Catalog ( This is what is not happening in our case).

The message that we get when we try to select a product in the product catalog is "No products were found"