Cross Company - Different Sales Area - Intercompany

[former_member301027]

Dear Gurus,

My client having the following requirement and having one issue while I am processing this.

My company book the provision of rebate at company code 1000 sales area 1000+10+10, and customer lets say 12345,

When create manual rebate payment in the rebate agreement system automatically create credit memo request, plus there is a provision to change the sold to party.

So when I change the sold to party there that is created on company code 2000 sales area 2000+10+10 and lets say customer is 7777, system give the error message that "Sold to party not maintain for sales area 1000+10+10"

I have assign the document type to both sales area, plus If I separately choose this document type and create credit memo request for customer 7777 system cant give me any error message...

Please suggest the reason and required action so that system can facilitate this.

regards,

[Former Member]

actually we are using Sales in cross company ( STO ) in Automotive solution. you have any information about it? I mean in this IS.

thanks

[former_member301027]

not exactly sir.

regards,

[former_member186385]

Hi Imran,

Can you check Account group for this customer  7777,.

I believe this could be Intercompany Billing customer which is supposed to be created in both Sales area

After extending the customer to both sales areas, you also should maintain this customer at Sales organization customization under INTERCOMPANY CUSTOMER field

please try and revert

regards,

santosh

[former_member301027]

Both customer account group are same, basically its not only one customer, the behaviour apply to thousands of customers.

I have the following observations that's why system give the message and looking for any option for this.

when in manual payment of rebate I input the value of rebate and save it, system automatically create the credit memo request, and the same customer is saved along with the sales area at header level, like 12345, 1000+10+10,

when I use va02, and change the customer system cant change the header data sales area to 2000+10+10, so its simply give the error message, and document type also assign on both sales area, system basically cant re-determine the sales area.

So is there any possibility for this.

regards,