on 03-14-2014 8:50 AM
Dear experts,
We have a customer who has moved SAP Business One to a new Server. They have attachments on their old server that are linked to documents. The old server is going to be completely removed. How can they move the attachments to the new server and still have the links from the documents in SAP?
thanks,
Costas
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Hi
Need to raise ticket with SAP to solve the issue..
Attachments folder changed
Symptom
The attachments folder is changed in SBO, and all the files in the
old attachment folder are moved to the new place. The existing
attachments in SBO(in Activities, Alert, Service Contract etc. ) still
have the old path, and it is requested to update them to the new one.
Cause
Specific Solution
Solution
If you have got such a issue, log a support message via SAP Service Marketplace referring to this note including all relevant information.
***Please Note: The solution for this case only cover native/system SAP Business One field. Any User Defined field (UDF) create as link, as customization, is not part of this solution as its data maintenance is customer/partner responsibility.***
Regards
Kennedy
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