Hello everyone,
My Dashboard was working perfectly fine until I binded colors to my graphs. After that, Xcelsius does not allow me to export to .SWF and I get the following message:
"Could not generate the Flash file (SWF); the cause is not known. Try again. If the problem persists, contact your customer support representative."
Someone please help me 😔
Fernando
4 Answers
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Best Answer
Former MemberPosted on Mar 13, 2014 at 11:24 PMWhat worked for me was the following:
1- Reducing formula ranges. Example: I had an Index/Match combination where my ranges where set to 1000. I reduced them depending on my number of lines. If the lines with data where 500, I would reduce the range of my formula from 1000 to 510. For those lines that were around 1000 I would kept the range the same.
2-Restarted my computer. Sometimes the error would prompt up and sometimes it wouldn't after restarting.
The third solution is what has caused me null problems:
3-Simply click on the canvas and then export. I noticed that if I was placed in a cell in excel it would cause me the error.
Best,
Fernando
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Posted on Mar 13, 2014 at 05:58 PM
Hi Fernando,
Restart the Dashboard once and try again.
Also check the SAP Note : 1754859.
Regards,
Javed
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