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Can't export to .SWF when I could do it before?

Former Member
0 Kudos

Hello everyone,

My Dashboard was working perfectly fine until I binded colors to my graphs. After that, Xcelsius does not allow me to export to .SWF and I get the following message:

"Could not generate the Flash file (SWF); the cause is not known. Try again. If the problem persists, contact your customer support representative."

Someone please help me

Fernando

Accepted Solutions (1)

Accepted Solutions (1)

Former Member
0 Kudos

What worked for me was the following:

1- Reducing formula ranges. Example: I had an Index/Match combination where my ranges where set to 1000. I reduced them depending on my number of lines. If the lines with data where 500, I would reduce the range of my formula from 1000 to 510. For those lines that were around 1000 I would kept the range the same.

2-Restarted my computer. Sometimes the error would prompt up and sometimes it wouldn't after restarting.

The third solution is what has caused me null problems:

3-Simply click on the canvas and then export. I noticed that if I was placed in a cell in excel it would cause me the error.

Best,

Fernando

Answers (3)

Answers (3)

former_member195290
Contributor
0 Kudos

Hi Fernando,

Restart the Dashboard once and try again.

Also check the SAP Note : 1754859.

Regards,

Javed

Former Member
0 Kudos

Some basic checks - Have you closed the xcelsius and opened it again? Restarted the system?

Former Member
0 Kudos

Specs are the following:

Windows 7

Service Pack 1

64-bit Operating System

6GB RAM

Intel Xeon

Office 2010 32-bit