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Mobile Workflow

Hi guys,

I built a workflow of type user decision and this workflow works perfectly on pc. I can see the descriptions(content) of tasks in the T-SBWP.

But when i use the workflow in mobile, i can see the list of tasks to approve, but i can't see the description(content) inside of this tasks.

What i have to do? Do some code lines for html or something like that?

Thanks

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  • Posted on Mar 13, 2014 at 02:21 PM

    Hi Otavio

    How are you viewing on th mobile?

    Is there an App installed on mobile to pull the SBWP data?

    Or are you checking through internet? or UWL?

    Basically, we need to see how the mobile device is interfacing with the backend for workflows.

    regards,

    Modak

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    • Hi Otavio

      If it's Fiori, check out the NW Gateway Exits where the data is fetched for the items.

      If it's a custom App, it must be calling a backend RFC to get the Work list.

      Best is to setup an external breakpoints for the mobile user (with which backend is called) in the following FMs:

      SAP_WAPI_CREATE_WORKLIST or RH_INBOX_VIEW_CREATE

      These are the basic Functions to get the work list of a user. See if the processing stops here (you will have to logon to SAP Client from the pc, setup the External Break Point and then open the inbox from mobile)

      This will help you find the root where the call is originating and how it is fetching the Task Descriptions....it can be a custom code which is missing out on the task description read (or a language issue with the current user settings and the language in which the description is maintained). The reasons can be many, find the place of call and you will know the cause.

      Regards,

      Modak

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