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CCMS agent not getting registered

shradhasampat
Participant
0 Kudos

Hello,

No activities carried out on Solman 7.1 & managed system CRM 7

As I was getting error in RZ21 of solman for agent of our CRM7 system while testing connection,I was trying to re-register sapccm4x agent on managed system CRM 7

So first I stopped the current sapccm4x agent on CRM7 & de-registered it & re-registered which solved one problem of "hostname unknown"

But instead started giving new error shown below :

ERROR: can't register at SOLMAN. RfcRc = 2, AUTHORITY_NOT_AVAILABLE

RFC Error Info for SALF_CSM_AGENT_REGISTER

message: EXCEPTION AUTHORITY_NOT_AVAILABLE RAISED

status:  EXCEPTION AUTHORITY_NOT_AVAILABLE RAISED

CSMREG user in SOLMAN 000 has this role SAP_BC_CSMREG assigned & it works fine for all other managed systems.

Kindly request your help  to solve this problem & sapccm4x agent registered.

Thanks

Shradha

Accepted Solutions (1)

Accepted Solutions (1)

former_member187565
Active Contributor
0 Kudos

Hi Shradha,

It seems the user which you used to register don't have required authorization. Try to use other user.

Regards,

Rafikul

shradhasampat
Participant
0 Kudos

Thanks !!

It worked when I used other user

Answers (1)

Answers (1)

former_member185239
Active Contributor
0 Kudos

Hi Shradha,

1. what is the version of ccms agent.

2. what is the SAP_BASIS component level and patch level.

3. add   SALF_CSM_AGENT_REGISTER   into SAP role   SAP_BC_CSMREG

With Regards

Ashutosh Chaturvedi

shradhasampat
Participant
0 Kudos

It worked when I used other user